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A Study of Parents' Satisfaction and Needs for Foodservice Quality of the Childcare Centers in Chungnam Asan Area


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A Study of Parents' Satisfaction and Needs for Foodservice Quality of the Childcare Centers in Chungnam Asan Area

Article information

Korean J Community Nutr. 2011;16(4):497-510
Publication date (electronic) : 2011 August 31
doi : https://doi.org/10.5720/kjcn.2011.16.4.497
Eun Seung Song, Eun Gyung Kim
Department of Food Science and Nutrition, Hoseo University, Asan, Korea.
Corresponding author: Eun Gyung Kim, Department of Food Science and Nutrition, Hoseo University, 165 Sechul-li, Baebangmyon, Asan 336-795, Korea. Tel: (041) 540-5632, Fax: (041) 548-0670, ch15245@hanmail.net
Received 2011 July 01; Revised 2011 July 26; Accepted 2011 August 26.

Abstract

We tried to find out parents' satisfaction and needs for foodservice quality of the childcare centers with an intention of improving it. Self-completed questionnaires were randomly collected from the parents of children in 174 childcare centers around Asan and were analyzed. Most of respondents were mothers who were housewives with college degrees (69%) in their 30's (80%). They thought nutrition (50%) and food hygiene (43%) were the most important factors for decision. Eighty percent of parents recognized the strong relationship between foodservice quality and childrens' mental and physical development. Most centers (94%) were delivering menu notices home, so parents well recognized the center's foodservice situation and problems of their kids' eating habits. The parents' satisfaction scores were 3.26 out of 5-point scale. The biggest dissatisfaction was from no variation in menu, but remarkable appreciation was from the effect of foodservice on the correction for kids' unbalanced diet habit. They had demands for improvement of nutritious menu and professional nutrition teacher in charge of foodservice and nutrition education for children and also for parents.

Keywords: parents' satisfaction an needs; foodservice quality; childcare center; nutrition education

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Article information Continued

Copyright © 2011 The Korean Society of Community Nutrition

Table 1

General characteristics of parents

Table 1

1) N (%)

*: p < 0.05

Table 2

General characteristics of children using the child care centers

Table 2

1) N (%)

2) Double answer

***: p < 0.001

Table 3

The present status of foodservice in child care centers

Table 3

1) N (%)

**: p < 0.01

Table 4

Parents' recognition of child care centers & foodservice in child care centers

Table 4

1) N (%)

2) Double answer

*: p < 0.05, ***: p < 0.001

Table 5

Parents' interest in child care center foodservice & management of child · infant's nutrition & food habit at home

Table 5

1) N (%)

*: p < 0.05, **: p < 0.01

Table 6

Parents' satisfaction on management system & foodservice of child care centers

Table 6

1) Mean ± SD

2) a, b: Different superscripts mean significant differences by Duncan's multiple range test

3) N (%)

*: p < 0.05, ***: p < 0.001

Table 7

Children satisfaction of foodservice & eating behavior change

Table 7

1) N (%)

**: p < 0.01, ***: p < 0.001

Table 8

Points that should be improve in child care centers foodservice

Table 8

1) N (%)

*: p < 0.05

Table 9

Children's education on nutrition & dietary life in child care centers

Table 9

1) N (%)

*: p < 0.05 **: p < 0.01 ***: p < 0.001

Table 10

Parents' education & participation in child care centers

Table 10

1) N (%)

*: p < 0.05