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Application of Analytical Hierarchy Process in Analyzing the Priorities of Strategy for Improving the Army Military Foodservice
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Seung Hee Baek
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Korean J Community Nutr 2014;19(1):51-59. Published online February 28, 2014
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DOI: https://doi.org/10.5720/kjcn.2014.19.1.51
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Abstract
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- The current exploratory study presents the Analytical Hierarchy Process (AHP) as a potential decision-making method to obtain the relative weights of alternatives through pairwise comparison in the context of hierarchical structure. The aim of this study was to elicit prior strategy to improve army military foodservice. Content analysis and seven times of in-depth interview from 13 officers of the Ministry of National Defense were conducted to develop the hierarchical structure for AHP analysis. Questionnaires were distributed to 61 foodservice managers and 39 dietitian and military foodservice officers. The highest-ranked strategy for improving military foodservice was the 'renewal of the kitchen facilities' (0.2578), followed by 'enlargement of foodservice operating staffs' (0.2345), 'specialization of sanitation & foodservice management' (0.2222), 'Practical foodservice budget control' (0.1394), and 'menu variety & standardized recipe' (0.1281). 'Enlargement of foodservice facilities' (0.3995), 'increase the no. of kitchen police' (0.3463), 'sanitary & cooking training reinforcement of kitchen police' (0.4445), 'management of foodservice budget by total amount' (0.5043), and 'standardization of mass cooking' (0.3571) were the highest overweight item in each strategy. The study also compared the relative weights of alternatives of foodservice managers with that of dietitians and military foodservice officers. Those two groups revealed some difference in their priority of important strategy regarding army military foodservice. The results of this study would provide the data for making a policy or compilation of the budget regarding army military foodservice.
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Citations
Citations to this article as recorded by
- Analysis of Perception and Satisfaction of Military Foodservice that are Provided According to the Ranks of the Soldiers
Jun-Hee Kim, Se-Jeong Bae Korean Journal of Community Nutrition.2015; 20(1): 53. CrossRef
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Evaluation of the Quality Attribute and Satisfaction on School Foodservice in 2010
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Il Sun Yang, Bo Sook Yi, Moon Kyung Park, Seung Hee Baek, Yoo Sun Chung, Jin Yi Jeong, Yoon Ji Kim, Hye Young Kim
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Korean J Community Nutr 2013;18(5):491-504. Published online October 31, 2013
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DOI: https://doi.org/10.5720/kjcn.2013.18.5.491
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Abstract
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- The purposes of this study were to analyze the quality attributes, quality factors and customer satisfaction in school foodservice and to provide suggestions for improving school foodservice environments. The survey was distributed to different respondents (5,771 students, 2,045 parents, and 1,981 faculty members) at different types of schools (elementary school, middle school, and high school) on September 2010 in 16 cities and provinces. The data were analyzed using SPSS for descriptive analysis, one-way ANOVA, t-test and multiple linear regression analysis. First, all foodservice quality attributes were significant different by respondents and the faculty had higher scores than parents and students. A comparison of scores by respondents and distribution place demonstrated that classroom of student and parents had a higher score for quality attributes. The overall satisfaction with school foodservice was significant different by respondents and higher for classroom than for dining hall for student and parents. In comparison of annual data, there was decreased overall satisfaction and quality attributes in student and parents. Second, in the regression results, which showed the effects of the foodservice quality attributes on overall satisfaction by respondents and distribution place, improvements of 'food taste', 'pleasant foodservice environment', and 'kindness of employee' would increase satisfaction in most of the respondents. Third, the overall satisfaction with school foodservice was higher for nutrition teachers than dietitians for students and faculty. Therefore, the operators will need to make different efforts based on each customer needs to improve the overall satisfaction on school foodservice.
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Citations
Citations to this article as recorded by
- Acceptability of School Menus: A Systematic Review of Assessment Methods
Síntia Almeida Santana, Sueny Andrade Batista, Dayanne da Costa Maynard, Verônica Cortez Ginani, Renata Puppin Zandonadi, Raquel Braz Assunção Botelho International Journal of Environmental Research and Public Health.2023; 20(3): 2242. CrossRef - School Foodservice Employees’ Perception on Food Waste Generation and Needs to Improve Foodservice for Plate Waste Reduction in Gyeonggi Province
Kyung-Eun Lee, Jiyeon Choi Journal of the East Asian Society of Dietary Life.2019; 29(5): 408. CrossRef - Development of Model for 「The Survey on School Foodservice Program」
Hae-Young Lee, Bo-Sook Yi, Jina Cha, Sun-Ok Ham, Moon-Kyung Park, Mi-Nam Lee, Hye-Young Kim, Haeng-Hwa Kang, Jin-Wook Kwon, Yun-Hui Jeong Korean Journal of Community Nutrition.2019; 24(1): 60. CrossRef - Perception of Use of Environment-friendly Agricultural Products during School Foodservice of Mothers of Elementary School Students in Gyeonggi
Young-Un An, Myung-Hee Kim, Mi-Kyeong Choi, Mi-Hyun Kim Korean Journal of Community Nutrition.2018; 23(3): 234. CrossRef - Effects of students' satisfaction with school meal programs on school happiness in South Korea
Sooyoun Kwon, Oksun Kim, Youngmi Lee Nutrition Research and Practice.2018; 12(4): 342. CrossRef - Improving Perception and Satisfaction on Middle and High School Foodservice: The Role of Student Participation Program in Serving School Meals
Jeong-Eun Park, Kyung-Suk Choi Korean Journal of Community Nutrition.2018; 23(3): 243. CrossRef - Exploratory study on effect of eco-friendly program in high school foodservice on adolescents' dietary behavior and satisfaction with foodservice
Seyoung Ju, Deokhee Song, Hyeja Chang Journal of Nutrition and Health.2017; 50(5): 494. CrossRef - Analysis of Perception and Satisfaction of Military Foodservice that are Provided According to the Ranks of the Soldiers
Jun-Hee Kim, Se-Jeong Bae Korean Journal of Community Nutrition.2015; 20(1): 53. CrossRef - Dietary Habits and Satisfaction of School Foodservice by High School Type in Chungnam Area
Myung-Hee Kim, Su-Mi Lim, Jee-Young Yeon Journal of the East Asian Society of Dietary Life.2015; 25(2): 213. CrossRef - Evaluation of Foodservice Hygiene in Middle School Students by Meal Service Area in Busan
Yeo Kyeong Kim, Hee Sun Choi, Eun Soon Lyu Journal of the Korean Society of Food Science and Nutrition.2015; 44(1): 145. CrossRef - Students’ Satisfaction of School Lunch According to the Dietary Habit and Educational Experience of Nutrition and Food
Sung Hee Park, Young Chan Choe Family and Environment Research.2015; 53(4): 425. CrossRef - Use and Assessment of Home-Delivered Meal Service for Children from Low-Income Families
Jeong-A Moon, Chang-Hee Yoo, Kyung-Eun Lee Journal of the Korean Society of Food Science and Nutrition.2015; 44(6): 935. CrossRef - A Study on the Foodservice Quality Factors and Satisfaction of Community Children Center
Seong Hee Ko, Kyung-Yeoun Lee The Korean Journal of Food And Nutrition.2014; 27(5): 914. CrossRef - Perception and Satisfaction of Free Foodservice in Male Middle School Students in Chungnam
Yu-Rin Kim, Eun-Jin Kim, Mi-Kyeong Choi Journal of the Korean Dietetic Association.2014; 20(2): 87. CrossRef
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224
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Child-Care Facility and Kindergarten's Demands on Foodservice Support by Center for Child-Care Foodservice Management (CCFSM) in Seoul and Gyeonggi-do
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Soo Youn Kim, Il Sun Yang, Bo Sook Yi, Seung Hee Baek, Seo Young Shin, Hae Young Lee, Moon Kyung Park, Young Shin Kim
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Korean J Community Nutr 2011;16(6):730-739. Published online December 31, 2011
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DOI: https://doi.org/10.5720/kjcn.2011.16.6.730
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Abstract
PDFPubReader
- The purpose of this study was to analyze the differences between child-care facilities and kindergartens towards the need for foodservice support by Center for Child-Care Foodservice Management (CCFSM). For this study, questionnaires were sent out from August of 2008 to April of 2009 to directors of 1,478 child care facilities and 299 kindergartens in Seoul and Gyeonggi-do via postal service. A total of 267 questionnaires were usable with 203 (13.7%) of child-care facilities and 64 (21.4%) of kindergartens. Statistical data were analyzed by SPSS 15.0 for descriptive analysis and t-test. For political and administrative support, government funding for foodservice was the highest need and hiring nutritionists was significantly different by type of facility (p < 0.01). Both child-care facilities (4.29) and kindergartens (4.41) demanded the balanced menu from CCFSM. There were significant differences of "information about food material sanitation management" (p < 0.05), "hygiene safety management method according to working process" (p < 0.05), "hygiene safety management method of foodservice facilities and equipment" (p < 0.05). In education and training contents from center, "types and methods to manage foodservice facilities and equipment" for directors, "dietary education by age" for teachers, and "the rules of personal sanitation and working process" and "gas, electricity and fire prevention" for culinary workers had the highest mean score of requirements.
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Citations
Citations to this article as recorded by
- Foodservice Status and Perception regarding Foodservice Management in Kindergartens attached to Elementary Schools in Seoul
Ranmi Jung, Gun-Hee Kim, Jieun Oh, Sunny Ham, Seungmin Lee Korean Journal of Community Nutrition.2022; 27(6): 492. CrossRef - Analysis of Job Importance and Job Performance in Dietitians by Kindergarten Establishment Type
Seonyeong Baek, Yulee Shin, Gunhee Kim, Jieun Oh, Seungmin Lee, Sunny Ham Journal of the East Asian Society of Dietary Life.2020; 30(4): 274. CrossRef - Assessment of the Effectiveness and Perception of Education by Center for Child-Care Foodservice Management: Focus on Parents of Child-Care and Kindergarten in Seoul
Se-Young Ju, Wan-Soo Hong Korean Journal of Food and Cookery Science.2018; 34(4): 404. CrossRef - A Comparison of Hygiene and Safety Management Execution depending on the Characteristics of Children's Food Service Facilities
Jin-Young Lee The Korean Journal of Food And Nutrition.2016; 29(4): 573. CrossRef - The Assessment of Food Safety Practices and the Effect of Visiting Education on Food Safety Improvement in Children's Foodservice Facilities
Jae-Eun Paik, Hyun-A Lee, Hyun-Joo Bae Korean journal of food and cookery science.2015; 31(6): 764. CrossRef - Center for Children's Foodservice Management (CCFSM) Employees' Perception of Difficulties in Performing Tasks
Eun Hye Park, Young Eun Lee Journal of the Korean Society of Food Science and Nutrition.2015; 44(4): 619. CrossRef - Task Satisfaction, Job Satisfaction, Organizational Commitment, and Turnover Intension of Center for Children's Foodservice Management Employees
Eun Hye Park, Young Eun Lee Journal of the Korean Society of Food Science and Nutrition.2015; 44(12): 1881. CrossRef - Food Service Status at Community Child Care Centers in Busan
Jeong-Sook Lee Journal of the Korean Dietetic Association.2014; 20(1): 50. CrossRef - The Effect of a Periodic Visiting Education Program on Food Safety Knowledge of Cooks in Children's Foodservice Facilities
Jinah Kim, Youngmee Lee Journal of the Korean Dietetic Association.2014; 20(1): 36. CrossRef - Analysis of Relative Importance of Key Performance Indicators for Center for Child-Care Foodservice Management through Analytic Hierarchy Process (AHP)
Yun-Hui Jeong, In-Sook Chae, Il-Sun Yang, Hye-Young Kim, Hae-Young Lee Korean Journal of Community Nutrition.2013; 18(2): 154. CrossRef - Evaluation of Sanitation Management Practices and Microbiological Quality of Foods in Kindergarten Foodservice Settings
Joo-Eun Lee, Kyung-Sook Choi, Young-Jae Kang, Tong-Kung Kwak Korean Journal of Food and Cookery Science.2012; 28(5): 515. CrossRef - Assessment of Kindergarten Principals and Teachers' Performance Degree of Foodservice Hygiene Management and Foodservice Employees' Hygiene Knowledge
Joo-Eun Lee, Kyung-Sook Choi, Tong-Kung Kwak Journal of the Korean Dietetic Association.2012; 18(4): 308. CrossRef
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- [English]
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Development of a Forecasting Model for University Food Services
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La naI Chung, Il Sun Yang, Seung Hee Baek
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Korean J Community Nutr 2003;8(6):910-918. Published online December 31, 2003
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Abstract
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- The purposes of this study were to develop a model for university foodservices and to provide management strategies for reducing costs, and increasing productivity and customer satisfaction. The results of this study were as follows : 1) The demands in university food services varied depending on the time series. A fixed pattern was discovered for specific times of the month and semesters. The demand tended to constantly decrease from the beginning of a specific semester to the end, from March to June and from September to December. Moreover, the demand was higher during the first semester than the second semester, within school term than during vacation periods, and during the summer vacation than the winter. 2) Pearson's simple correlation was done between actual customer demand and the factors relating to forecasting the demand. There was ahigh level of correlation between the actual demand and the demand that had occurred in the previous weeks. 3) By applying the stepwise multiple linear regression analysis to two different university food services providing multiple menu items, a model was developed in terms of four different time series (first semester, second semester, summer vacation, and winter vacation). Customer preference for specific menu items was found to be the most important factor to be considered in forecasting the demand.
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